Welcome to Rhodine.com. This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can manage your cookie preferences.
This policy is operated by Tykhe d.o.o. and applies to all visitors and customers of our Online Store.
1. What Are Cookies?
Cookies are small text files that are stored on your computer, smartphone, or other electronic devices when you visit a website. They are widely used to make websites work properly, improve the user experience, and provide business and marketing information to website owners.
Cookies can be “Persistent” or “Session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
2. How We Use Cookies
Rhodine.com uses cookies for several different purposes:
- To enable the core functionality of our e-commerce store (like keeping items in your cart).
- To process secure payments and subscriptions.
- To provide live customer support via our chat widget.
- To understand how visitors use our website so we can improve our performance.
3. Types of Cookies We Use
A. Strictly Necessary Cookies (Essential)
These cookies are absolutely essential for the website to function correctly. Without these cookies, services you have asked for, such as adding items to your shopping cart or proceeding to checkout, cannot be provided.
- WooCommerce Session Cookies: Remembers the products you place in your shopping cart and your session data while you navigate the site.
- Security & Payment Cookies: Used by our payment processors (Braintree and PayPal) to securely encrypt your transactions, process 3D Secure authentications, and securely link your account for recurring subscription renewals.
B. Functional Cookies
These cookies allow the website to remember choices you make and provide enhanced, more personal features.
- LiveAgent Chat Cookies: Allows our customer support chat widget to remember your conversation history so you don’t lose your place if you navigate to a different page on our site.
- Preference Cookies: Remembers your language or regional settings (especially as we expand our store to different countries).
C. Analytical and Performance Cookies
These cookies collect information about how visitors use our website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor directly. All information these cookies collect is aggregated and therefore anonymous.
D. Targeting or Advertising Cookies
These cookies may be set through our site by our advertising partners (such as Google or Meta/Facebook). They are used to build a profile of your interests and show you relevant Rhodine advertisements on other websites. They do not store directly personal information but are based on uniquely identifying your browser and internet device.
4. Third-Party Cookies
In addition to our own cookies, we may also use various third-party plug-ins that report usage statistics or provide embedded functionality. Our primary third-party services that may place cookies on your browser include:
- PayPal & Braintree: For secure checkout and payment tokenization.
- LiveAgent: For customer service chat functionality.
- Google / Meta (Facebook): For website analytics and delivering relevant advertisements.
5. How to Manage Your Cookies
You have the right to decide whether to accept or reject cookies.
Cookie Consent Banner: When you first visit Rhodine.com, you will be presented with a cookie consent banner. You can use this banner to accept all cookies, reject non-essential cookies, or customize your preferences.
Browser Settings: You can also set or amend your web browser controls to accept or refuse cookies at any time. If you choose to reject strictly necessary cookies via your browser, you may still use our website, but your access to some functionality (like the checkout page) will be severely restricted.
To learn how to manage cookies on popular browsers, please visit the links below:
6. Contact Us
If you have any questions about our use of cookies or other technologies, please email us at: Email: info@rhodine.si
Last Updated: May 14, 2026